SIA (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy explains how we collect, use, store, and protect your personal information when you use our website or engage our services.
1. Who We Are
SIA is a UK-based accountancy and advisory firm.
Business name: Santus Intelligentia Accountants
Registered address: 37th Floor, 1 Canada Square Canary Wharf London E14 5AA
Email: [email protected]
Phone: +44 020 3394 0054
We are registered with the Information Commissioner’s Office (ICO).
2. What Personal Data We Collect
We may collect and process the following information:
- Contact details (name, email, phone number, address)
- Business information (company name, registration number, VAT details)
- Financial information (income, tax records, banking details, payroll data)
- Identification documents (e.g. proof of ID for AML checks)
- Communication data (emails, meeting notes, call records)
- Website usage data (IP address, browser type, analytics data via cookies)
3. How We Use Your Data
We use your data to:
- Provide accountancy and advisory services
- Communicate with you about your queries, accounts, or tax obligations
- Carry out our legal and regulatory obligations (e.g. HMRC compliance, AML checks)
- Send service updates or marketing (where legally permitted)
- Improve our website and user experience
We will only use your personal data where we have a legal basis to do so, such as performance of a contract, legal obligation, or your consent.
4. Sharing Your Data
We may share your data with:
- HMRC or other regulatory bodies (when legally required)
- Our professional service providers (e.g. cloud software, IT support, subcontractors)
- Third parties with your consent
- Law enforcement agencies, courts, or regulators where legally required
We do not sell your data to third parties.
5. Data Storage & Security
Your data is stored securely in the UK or within the EEA. We implement appropriate technical and organisational measures to prevent unauthorised access, loss, or misuse of your data.
All staff and contractors are bound by confidentiality obligations.
6. Data Retention
We retain your personal data only for as long as necessary:
- For service delivery
- To meet legal or regulatory obligations (usually up to 6–7 years)
- Or until you withdraw consent (where applicable)
After that, data is securely deleted or anonymised.
7. Your Rights
You have the right to:
- Access a copy of your data
- Request correction or deletion
- Object to processing or request restriction
- Withdraw consent at any time (where consent is the legal basis)
- Lodge a complaint with the ICO
To exercise your rights, email us at [Insert contact email].
8. Cookies
Our website uses cookies to track usage and improve performance.
You can control cookies through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on our website. We recommend reviewing it regularly to stay informed.